Privacy policy
Privacy Policy
Last Updated: July 2026
Welcome to Rootesa ("we", "our", "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from https://rootesa.in.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you visit or place an order on Rootesa, we may collect the following information:
Full Name
Mobile Number
Email Address
Shipping Address
Billing Address (if applicable)
Payment Information (processed securely through trusted payment providers)
IP Address
Browser Information
Device Information
Order History
2. How We Use Your Information
We use your information to:
Process and deliver your orders.
Verify your identity when required.
Send order confirmations and shipping updates.
Provide customer support.
Improve our website and services.
Prevent fraud and unauthorized transactions.
Comply with legal obligations.
Send promotional offers and updates (only where permitted).
3. Payment Security
All online payments are processed through secure third-party payment gateways.
Rootesa does not store your debit card, credit card, UPI PIN, CVV, or banking passwords.
4. Cash on Delivery (COD)
For Cash on Delivery orders, we may contact you through phone call, SMS, or WhatsApp to confirm your order before shipping.
Orders that cannot be verified may be cancelled.
5. Cookies
Our website uses cookies and similar technologies to:
Improve website performance.
Remember your preferences.
Analyse website traffic.
Provide a better shopping experience.
Measure advertising performance.
You may disable cookies through your browser settings, but some website features may not function properly.
6. Advertising & Analytics
We may use trusted third-party services such as:
Meta (Facebook & Instagram) Pixel
Google Analytics
Google Ads
Other analytics and advertising tools
These services help us understand visitor behaviour and improve our advertising performance.
7. Sharing Your Information
We do not sell or rent your personal information.
Your information may be shared only with trusted third parties necessary to operate our business, including:
Payment Gateway Providers
Courier & Shipping Partners
Technology Service Providers
Government Authorities (when legally required)
8. Data Security
We take reasonable security measures to protect your personal information.
Our website uses industry-standard security practices, including SSL encryption, to help protect your data during transmission.
However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
9. Data Retention
We retain your personal information only for as long as necessary to:
Complete your orders.
Provide customer support.
Meet legal, accounting, and tax obligations.
Resolve disputes.
10. Your Rights
You may contact us to:
Access your personal information.
Correct inaccurate information.
Request deletion of your personal information (where legally permitted).
Unsubscribe from marketing communications.
Some information may be retained where required by applicable law.
11. Children's Privacy
Rootesa does not knowingly collect personal information from children under the age of 18.
If we become aware that such information has been collected, we will take reasonable steps to delete it.
12. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those external websites.
13. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time.
Any changes will be posted on this page with the updated "Last Updated" date.
14. Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact us:
Rootesa
Website: https://rootesa.in
Email: carerootesa@gmail.com
Phone / WhatsApp: +91 98947 75745